GUEST INFORMATION

Please click a headline below for more information on that topic. If you have any questions that are not found below, please use our online Contact Form.

Code of Conduct

Welcome to The Greene! The Greene is for shopping and entertainment. While here, treat others as you would like to be treated. The following conduct is not acceptable at The Greene Town Center.

Discourteous Behavior - This can be described as rude behavior or behavior which may cause inconvenience to others, anything that is ill-mannered or disrespectful.

Disorderly Behavior - This type of behavior is described as obscene, offensive, may cause a hindrance or disturbance to others visiting the facility or interrupt our normal business activity.

Disruptive Behavior - These types of actions can be of a more serious nature, could cause a disruption in business or affect the safety of our guests such as fighting or participating in any type of illegal activity.

The Parental Escort Policy states that children under the age of 16 may not visit The Greene after 9:00 PM unless accompanied by a parent or legal guardian over the age of 21.

Violators of these codes may be subject to expulsion, banning, and/or arrest.

Event Policies

Fundraising Events at The Greene 
Please fax a one-page description of your requested event to  (937) 490-4949 . If your request is time-sensitive, you may wish to follow-up with a telephone call to our management office at  (937) 490-4900 .

Outdoor Events
Lawn chairs and blankets are permitted on the Town Square during outdoor concerts. Coolers are not permitted and we can't permit photography, videography or taping because of many artists' contractual agreements.

Outdoor concerts are not age-restricted, however, proper ID is required for purchase of alcoholic beverages that may be sold at events.

Performances and Performing
Please contact the management office regarding the process for booking acts, and, for suggestions and feedback regarding events and performers at The Greene. Management office hours are Monday through Friday, 8:30 AM until 5:00 PM, and the telephone number is  (937) 490-4900.

Hours & Telephone

4452 Buckeye Lane
Beavercreek, OH 45440

Retail Hours of Operation
Monday through Saturday 
10:00 a.m. - 9:00 PM
Sunday 
Noon - 6:00 PM

We ask our tenants to maintain the minimum hours listed above, however, several venues offer extended or abbreviated hours based on guest traffic or the nature of their business. You can check a specific tenant's hours of operation by visiting their individual web page on this site. Use the Directory pages to connect to tenant pages.

Guest Services Telephone: (937) 490-4990
Fax: (937) 490-4991


Parking Garage Hours
24 hours a day, 7 days a week
Management Office Hours:
Monday through Friday
8:30 AM - 5:00 PM

If you need to communicate with someone in an official capacity at The Greene Town Center outside of these hours, please contact the Guest Assistance/Security Office at  (937) 490-4911

Holiday Hours
The Greene Town Center operates under regular hours every day of the year except the following holidays on which we do not require our venues to remain open: Easter, Thanksgiving, and Christmas.  The Greene Town Center is open 10:00 a.m. til 6:00 p.m. on Memorial Day, July 4th, and Labor Day.

Certain tenants DO remain open on these major holidays. We recommend contacting tenants before arriving to confirm their status on these holidays. You can find the telephone numbers for tenants using the Directories on this website.

Lost & Found

The Lost and Found Department is located at Guest Services.  The phone number is  (937) 490-4990.

We recommend that you also contact tenants you visited while at The Greene. If they have your property they may not have turned it in to the Lost and Found and may be holding it in the event you return.

Tenant telephone numbers are listed in our online Directory pages. To connect to individual tenant pages, click on their names in the directory listings.

Management

The Greene Town Center
Management Office:

Management Office Telephone: 
(937) 490-4900

General Manager: Steve Willshaw
Residential Manager: Heather Croft
Security Director: Robert Bowman
Operations Director: Brad Warvel
Marketing Director: Kelli Kooken

The Management Office is located at 70 Birch Alley, Ste 200.

Media Requests

The Greene Town Center welcomes requests from media representatives for media information or photo opportunities. For assistance with media-related inquires, please contact Steve Willshaw or Kelli Kooken at (937) 490-4900.


Pet Friendly Stores

American Eagle

Apple

Banana Republic

Bare Minerals

Bath & Body Works

Brighton

Buckle

Carters

Charming Charlie

Cheryl's

Chico's

Christopher & Banks

C.J. Banks

Claire's

Eddie Bauer

Express

Evereve

Finish Line

First Command

Flash Photography

Forever XX1

Francesca's

GNC

J. Jill

Jake's Toggery

Journeys

Justice

Kay Jewelers

Kilwins

Loft

Miss Selby's Soap

Nordstrom Rack

Occasionaly Yours

Old Navy

Pandora

Sephora

Sleep Number Beds

Soma Intimates

Sprint Store

Sunglass Hut

Teavana

The Limited

The Oilerie

Tilly's

Verizon

Victoria's Secret

White House/Black Market

Yankee Candle

 

FOOD OPTIONS (Patio seating only)

Chipotle

EO Burgers

Panera

Potbelly

Security

Our security officers are known as Guest Assistance personnel. Our Guest Assistance personnel wear white shirts with black uniform pants and have badges pinned to their shirts. They are equipped with shoulder radios. Guest Assistance personnel walk all areas of the property as well as monitor activity in common areas via security cameras.

These professionals are many in number and are committed to making your visit with us a pleasant one. They are here to help you with minor inconveniences you may encounter as well as to assist you, and our tenants, in matters of health and safety.

If you see or experience anything you consider to be unusual or unsafe, we earnestly request that you report it immediately to one of our Guest Assistance personnel so we can address the issue quickly. To report something, please use the Call For Assistance station; contact a Guest Assistance team member you see; or, telephone the Guest Assistance office at  (937) 490-4911.

Our Guest Assistance personnel are charged with enforcing The Greene Town Center Code of Conduct and our Parental Escort Policy. Both of these policy statements can be accessed on this website within this Guest Information section. If they are not currently available, they will be posted within a week of the official opening of the Center.

Our Greene Town Center Guest Assistance personnel are at the ready to assist you in the event of the following auto-related problems:

Jumpstarts: If your battery fails, we will provide a battery jump. A release form must be signed prior to this service.

Lost Vehicles: If you need help locating your parked vehicle, we are available to assist.

Lost Children: Our Guest Assistance personnel will immediately help whenever a child is reported lost while visiting The Greene Town Center. Please notify a Guest Assistance team member in uniform or telephone our Guest Assistance office at  (937) 490-4911.

Escort to Vehicle Services: Contact the Guest Assistance office in person or by telephone at  (937) 490-4911.

Solicitation

Commercial Solicitation
Our tenants are focused during the business day on providing services to their customers and clients. It is at their preference that solicitation is prohibited on Greene Town Center property (without an appointment) and via the website. If you have a business offering you believe may be of interest to tenants at The Greene, please use the telephone number or mailing address found on their individual tenant page to request an appointment to present your materials.

Solicitation emails sent to tenants via our 'send a comment' or ‘contact’ options on the website are not forwarded.

Website Policies

We are concerned about your privacy and have formulated a privacy policy for your review. It appears below on this page. Here are the answers to other common questions:

How did I get subscribed to the email newsletter?
 We do not subscribe people without their specific request. If you do not recall subscribing, it's possible a friend or relative subscribed you. It is simple to unsubscribe if you do not wish to receive further emailings and the instructions are covered here.

How do I remove myself as an email subscriber to mailings from The Greene?
 You may unsubscribe using the 'unsubscribe' link on any emailing you receive; or, send an email through our contact form requesting removal. Be sure to include the email address where you have been receiving the newsletter when making your request. It's best to unsubscribe using the newsletter link because it contains all the information needed to automatically remove you from the database. If you are subscribed via more than one email address, you may need to make an additional unsubscribe request.

What is the policy on solicitation of tenants via their email links on this website? 
 In the offline, or "real world," The Greene does not permit solicitation of its tenants or guests. We extend this policy to our online (website) presence as well. Our contact form and other communication links are not intended to be a vehicle for solicitation of our tenants for business or charitable purposes. Because many of our tenants do not have "in-house" access to email at their business location, emails received via The Greene website are answered by a member of The Greene management team when possible, and, forwarded via fax or hand-delivery to tenants when their personal attention is required. Positive and negative feedback comments are always forwarded to our tenants within 24 hours of their receipt. Solicitation emails are discarded.

Persons wishing to solicit tenants for charitable donations or business purposes are advised to contact tenants by telephone or regular mail to request assistance and an appointment to discuss needs. You will find this contact information on each tenant's individual page on the website. Use our directories to reach these tenant pages.

PRIVACY POLICY
 Your privacy is important to us...
 We have created and will add new features in future to The Greene website. If you wish to use these features, you may be asked to share certain information with us. We respect your right to privacy and want you to know why we may ask for information and what happens to it after it is collected.

When you send email to The Greene or tenants via forms on our website... 
 Many of our tenants do not have email service available at their locations, or, may not check it frequently. Your email, when sent via this website, is received by the The Greene Webmaster and is usually answered within 24 hours. All "comment" emails -- positive and negative -- are shared with tenants by senior management of the property. We do not collect your email address in this process without your permission and we do not share your information without your permission. We answer email for our tenants (with regard to general questions) to assure you receive a timely response.

We don't permit the solicitation of business or charitable donations of our tenants via the The Greene website. We have a "no solicitation" policy in the offline or "real world" at The Greene and we extend this policy to our online world so solicitation emails sent via the 'send comment' function on a tenant page will not be forwarded.

When you opt to receive email from individual tenants via our email form ...

In order to provide you with invitations for events and offers that will interest you, you may have the option of sharing your preferences in activities and tenants at The Greene. We do not offer any of our emailing address lists for sale to bulk emailers. If we do provide your email address to a third party, it will be at your specific request.

The definition of 'cookies'...

Cookies are created by the websites you visit much like your dry cleaner creates a claim check for you. You leave the dry cleaner with your claim check and when you return, you pick up what you dropped off.

If we do use cookies, our cookies do not follow you from our website to other websites. They cannot gather information from your hard drive about who you are, where you live, how much money you make or what your credit card numbers are. Our cookies simply allow our website to recognize you when you return so that we can make your visit more personal and relevant to your interests. Cookies are stored in files your browser keeps and can be deleted by you at any time. If you don't revisit a website for awhile, your browser may do the deleting for you.

We use cookies to understand which offers or invitations are meaningful to our visitors. If we are interested in more detailed information about you, we will always ask for it in an open way and will only share that information with your permission.

Keeping your information secure...

We use reasonable precautions to keep the personal information you disclose to us secure.

General Privacy...

From time to time, you may find links on our site to outside parties' sites (for example, our tenants' corporate websites). We cannot control their privacy policies and can only recommend that if privacy is of concern to you that you seek out and read their privacy statements prior to disclosing any personal information while visiting these sites.

While The Greene is very much a place where families can enjoy time together, we are also home to venues for adult patrons. Our online presence will reflect the interests of both of these groups. We encourage parents to monitor their children's activities while visiting any online property, including our own. We will never ask visitors under 18 years of age for information about themselves or their families. If your child wishes to enter an online contest (without age restrictions) hosted on this website, we ask that you enter for them.

We are always receptive to your thoughts and concerns about privacy, interactivity, and content on the Internet -- specifically on this site. This is still a rapidly expanding universe for all of us. If there is something we can do to make the experience faster, more pleasant, more reliable, or more trustworthy we want to hear from you.

Wireless Access

The central Town Square area is a wireless hotspot. Wireless access may not be available inside of tenant stores, however.

Military Discount

The following locations offer a military discount:

Stores
American eagle – 10% everyday
Banana Republic – 15% - full priced items
Buckle – 10%
Christopher & Banks/CJ – 10%
Claires – 20% (excludes ear piercing)
Eddie Bauer – 10%
Express – 10%
Finish Line – 20% (active duty)
Francesca’s Collections – 10%
Funny Bone – thurs non special engagement $5 ticket price
Griffin & Co – 15%
Journeys – 10%
Kilwins – 10%
Massage Envy - $5 off membership fee
Miss Selby – 10%
Old Navy – 10%
Omaha Steaks – Purchase over $75 – 10%
The Oilerie – 15%
Tilly’s – 10%
Torrid – 10%
Winans – 10%
Woodhouse Spa – 15%
Yankee Candle – 10%

Restaurants
Asian Gourmet – 10%
Bar Louie – 15%
BD’s – 10%
Brio – 20% (active military)
Deg’s – 5%
EO’s – 10%
MiMi’s – 10%
McCormick’s
Pasha – 10%
Pies & Pints – 15%
The Pub – 25%

 

Playground Rules

For your enjoyment and safety:

  1. Playground is open during daylight hours.
  2. This playground has been designed for children 5-12 years of age.
  3. No running or horseplay while playing on the playground.
  4. Use of the playground is at your own risk.
  5. Use playground equipment properly.
  6. Do not wear necklaces, helmets or loose fitting clothing on playground equipment.
  7. Shoes must be worn while on playground equipment.
  8. Children must be under supervision of a parent or guardian.
  9. Pets are not allowed on the playground.
  10. Food and drinks are not allowed on the playground.
  11. Glass bottles, sharp objects or any other debris, which might cause injury or accidents, are not allowed in/around the playground area.
  12. In case of emergency or injury, contact Security at 937-490-4911.  An emergency phone is located in Security Dispatch.